Perguntas frequentes
  • What payment methods do you accept? 

    At present, you can pay by , Credit Card, Skrill and Paymentwall

  • How can I pay with my Credit Card or Debit Card?

    Once you are redirected to the page, you will see an option as" Pay with an independent Credit Card", you can choose that option and you will be able to pay with your Credit Card or Debit Card. If your card is refused, you can contact support and they will check the reason for you, as we know, some cards are not accepted by . 

  • Why I can’t pay with my credit card, it says my card is rejected?

    A failed payment by credit card is usually caused by your credit card issuer. As it is an international payment, sometimes credit card issuer will block the paying request for security reason if you hardly do international pays. Of course, that can also be caused by incorrect filled information. By solving this problem, you may need to double check the information you fill while you pay and try several times, if it still doesnt work, it can be solved by calling your credit card company.

  • Is safe and reliable?

    Yes. We are a legitimate seller of genuine MS software keys and offer secure payment methods.

  • What payment methods do you accept?

    We accept credit/debit cards, PayPal, and other local payment methods. Available options vary by country/region and can be selected during checkout.

  • Can one key be used on multiple computers?

    No. Unless specified otherwise (e.g., a multi-PC license), each key is for use on a single computer only.

  • How do I contact the support team?

    Please visit https://pt.gvgmall.com and use the live chat or contact form.

  • Do you offer refunds?

    Refunds are considered on a case-by-case basis. Please contact our support team and provide your order details.

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